At a meeting with suppliers, the head of the company, Sato Koiji, said that the company is now fighting for survival, IT Home reports.
For many years, Toyota adhered to such strict quality standards that even microscopic defects that could not be seen without a magnifying glass were grounds for declaring a part defective.
For example, only because of the non-ideal shade of wire insulation, about 10 thousand wire harnesses were disposed of every month. Suppliers also had to dispose of interior ceiling panels with barely noticeable stains, and steering wheels with almost invisible folds of leather. All this led to serious losses.
Toyota purchasing manager Shoji Nishihara directly admitted that consumers simply do not notice most of these shortcomings.
Now the Japanese auto giant is launching the “Smart Standard Activity” program, the goal of which is to reduce costs by revising the requirements for parts that do not affect safety and functionality, but significantly increase costs.
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