The reason is an intrusive noise in the front axle, which dealers cannot get rid of even after repeated repair attempts, reports Carscoops.
The problem became known late last year, when Honda warned US dealers that some 2024-2026 Prologue crossovers may require repairs due to clicking noises coming from the drive shafts. However, according to the lawsuit filed in Pennsylvania court, the noises persist even after service visits.
There are two owners named in the lawsuit. Ashley Custer leased a 2024 Prologue in May 2025 and soon began hearing strange noises. When the odometer showed only 6.5 thousand kilometers, she contacted the dealer. The CV joints were replaced there, but the squeaking noise when turning did not disappear. Last month, history repeated itself.
The second plaintiff, Jorge Santiago, experienced similar clicking noises shortly after purchasing his electric car. A visit to the dealer didn’t help either.
The essence of the complaints is that the solution proposed by Honda does not work. In December, the company issued guidance to dealers requiring them to check for noise and carry out repairs. But the plaintiffs claim that Honda continues to install the same defective front axles and components, which is why the noise is coming back.
The main thing in the lawsuit: the company knew about the “abnormal noise” even before the start of sales of the electric Prologue, but did not take proper measures to solve the problem. Now it’s up to the court to sort it out.
Earlier it was reported that Omoda C5 and C7 received the right to sell in the Russian Federation under the Jeland brand.
