The Canadian owner of the Tonale crossover encountered an unpleasant feature: a niche near the backlight, the opening handle and the mounting point of the rear-view camera lost its presentation due to corrosion. The dealer Alfa Romeo refused to repair the fifth door for free: the guarantee applies only to the through rust, that is, the spots should appear through the paint.
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The Reddit user complained about the viral post that Alfa Romeo does not see a problem in defects in the paintwork and considers such a protrusion of rust normal. Due to the design of drainage holes, moisture can supposedly accumulate near the backlight of the number. Other owners of Tonale did not encounter a similar phenomenon, so we can talk about a production defect.
Reddit.com / Variglog
The screenshot of the letter from the Alfa Romeo dealer in Vancouver confirms the position of Stellatis: they say, there is little to do little with drainage holes on Tonale, and the water begins to flow out only after the fluid level reaches about six millimeters. Theoretically, the problem with corrosion can be solved by the replacement of the fifth door, but so far the automaker is in no hurry to coordinate the cost procedure.
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Last year, Alfa Romeo was faced with the catastrophic efficiency of North American dealers: the average salon in the United States sells only seven cars a month. The Tonale crossover is one and the latest models, but the novelty did not become a sales driver.
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