Researchers surveyed thousands of owners of three-year-old cars and recorded the number of complaints customers encountered. From the responses, the PP100 index was formed: the number of comments per 100 cars.
Volkswagen unexpectedly became an outsider: the German brand received 301 complaints. Many bad reviews were left by owners of Volvo (296), Land Rover (274), Jeep (267) and Audi (244).
The leaders in the ranking are Lexus (151), Buick (160), Mini (168), Cadillac (175), Chevrolet (178).
The overall standings brought the Toyota concern only 8th place and 185 points. However, the concern was in first place in the number of models that were leaders in different classes: Toyota produced eight of them, including the Lexus IS, which was recognized as the most reliable car in the study.
Earlier it was reported that the revived Russo-Balt brand promised to reduce prices.
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